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Seedian Frontdesk

The AI agent that turns questions into customers

Answer the question. Find the right product. Keep the sale moving. Frontdesk handles everyday customer conversations using your catalog, your policies, and your voice.

Let’s talk FrontdeskSee it in action

Built for your business. Connected to your tools. Managed by Seedian.

Your team is offline. Your next customer isn’t.
NORTH / STUDIO The collection
EVERYDAY ESSENTIALS

Good days.
Great layers.

New arrival Black everyday jacket in the example store
The everyday jacket$89
Black / Relaxed fit
Medium in stock
Seedian FrontdeskHere to help you shop

Hi! Any questions about this jacket?

Is the black jacket available in medium?

Yes! Medium is in stock. Where would you like it delivered?

Córdoba, 5000. Can it arrive by Friday?

Stock & delivery checked

Yes, it’ll arrive before Friday. Here’s your checkout link!

Everyday jacket · MReady for checkout
Powered by Seedian
From your store to their door.
Example store. Real possibilities.
Ready after hoursConnected to real stockYour team, always in control

Wherever the conversation starts

  • WhatsApp
  • Instagram
  • Website
  • Email
  • Messenger
  • Telegram

SMALL CONVERSATIONS. REAL PROGRESS

A good answer moves things forward

Help someone choose. Put a delivery question to rest. Get the right person involved. Give every conversation a useful next step.

Three ways to take care of your customers

A little guidance. A lot less hesitation

Frontdesk checks product details, variants, and availability in your connected systems, then helps your customer take the next step.

Seedian FrontdeskCustomer conversation

Do you have the blue sneakers in size 38?

Yes, size 38 is in stock. Where would you like them delivered?

Córdoba, 5000. Could they arrive by Friday?

  • Stock confirmed
  • Delivery checked

They’ll arrive before Friday. Here’s your payment link when you’re ready.

From product question to checkout

An order update, without the back-and-forth

Frontdesk looks up order information and explains delivery or return policies, so your team spends less time answering the same questions.

Seedian FrontdeskCustomer conversation

I’m signed in. Where is order #1042?

It shipped this morning. Want me to check the delivery date?

Yes, please. I won’t be home until tomorrow.

  • Order checked
  • Tracking retrieved

It’s due tomorrow. Here’s the tracking link so you can follow the delivery.

A clear answer. One less follow-up.

A person steps in. The context stays

Sensitive requests, exceptions, or an answer it can’t verify: Frontdesk passes the conversation to your team with the details they need. You define when to hand over.

Seedian FrontdeskCustomer conversation

My order arrived damaged.

I’m sorry to hear that. Is it the item or the packaging that’s damaged?

The item. I’d like a replacement.

  • Issue summarized
  • Team notified

I’ve shared your order details and replacement request with our team. They’ll take it from here.

The right person, with the full picture

YOUR BUSINESS, CONNECTED

The answer starts with your business

Frontdesk works with the information your team already relies on. Your catalog, stock, orders, and approved policies become the foundation for every reply.

Talk through your integrations
Catalog & stockProducts, variants, availability
Your policiesShipping, returns, payments
Orders & customersStatus, history, context
FrontdeskYour voice, on every channel
You set the rules and the moments that need a person.
Built around the tools you already use
  • Shopify
  • Odoo
  • Bejerman
  • Your CRM
  • Spreadsheets

We confirm the integrations and access your setup needs before building.

WE BUILD IT. WE STAY WITH YOU

Your front desk, taken care of

You bring the business knowledge. We turn it into an agent, connect it to your tools, and keep improving it with you.

  1. 01

    Start with your conversations

    We map the questions your team handles, the channels customers use, and the situations that need a person.

  2. 02

    Connect, calibrate, test

    We connect your data and shape the agent around your voice and rules. You review real scenarios with us before launch.

  3. 03

    Launch with a team behind you

    We monitor conversations, refine answers, and adapt the agreed setup as your catalog and day-to-day needs evolve.

LET’S CLEAR THINGS UP

Good questions before we start

Ask us about your business
Will it sound like our brand?

We shape Frontdesk around your tone, product vocabulary, and approved policies. You review the conversations with us before launch, and we refine the replies as new situations come up.

What if it can’t verify an answer?

We define what the agent can answer, which sources it can use, and when it should hand over. Unclear or sensitive requests go to your team with the conversation context. We review real conversations to improve those boundaries.

Does it work with our current tools?

We scope the connections to your store, ERP, CRM, spreadsheets, or helpdesk around the data and access available. We confirm what can be connected before starting the build.

Which channels can we connect?

WhatsApp, Instagram, your website, email, Messenger, and Telegram are typical starting points. We agree on the channels your business needs and use the same business knowledge and tone across them.

Who builds and maintains the agent?

Seedian handles discovery, configuration, integrations, and ongoing refinement. Your team provides business knowledge and reviews the rules and conversations with us.

How is Frontdesk priced?

We quote setup and the recurring service around your channels, integrations, and conversation volume. The subscription covers the agreed scope; additional work is discussed and quoted separately.

SEEDIAN FRONTDESK

Your next customer has a question

Let’s make sure they get a helpful answer. Tell us about your store, your channels, and the conversations that keep your team busy.

Let’s talk FrontdeskWe’ll work out the right scope, integrations, and next steps together.